Consultant, Cash (Level I)

Description

JOB OVERVIEW
Business Segment: Consumer & High Net Worth Clients
Location: ZA, Free State, Bloemfontein, Loch Logan Mall
Job Type: Full-time
Job ID: 60050295_80181742
Date Posted: 5/10/2023

JOB DESCRIPTION
To take demand from walk-in customers for any cash related matters (e.g. teller, ATM, Moneygram) whilst forming an accurate assessment and understanding of that demand in order to act on it in a manner that consistently delivers what matters to the customer within the parameters of the bank's financial offerings.
QUALIFICATIONS

Minimum Qualifications

Secondary/High school/A levels/Matric
National Certificarte in Banking (NQF5 FAIS Aligned Qualification)

Experience

Branch Operations
3-4 years Previous branch banking experience, understanding the bank's laid-down policies and procedures related to telling / frontline support; foreign exchange; bulk cash and ATMs.
Familiar with the legal aspects regarding cheques and cash handling.
Knowledge of the functions of other departments within the branch.
ADDITIONAL INFORMATION

Behavioural Competencies

Generating Ideas
Exploring Possibilities
Providing Insights
Adopting Practical Approaches
Examining Information

Technical Competencies

Banking Process & Procedures
Application & Submission Verification (Business Banking)
Customer Acceptance & Review (Consumer Banking)
Customer Understanding ( Consumer Banking)
Product Knowledge (Consumer Banking)

Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or [email protected]